Accessibility
The Center is dedicated to providing persons with disabilities the necessary measures to allow for a comfortable and enjoyable experience.
For your convenience a Disability Services coordinator is available to assist you. Please call (813) 222-1024 at any time to leave a message on the machine. The coordinator will contact you.
Parking for Persons with Mobility Impairments
Parking for patrons with mobility impairments is available with the proper state identification. There are a limited number of parking spaces available on a first-come, first-served, and event-by-event basis in our parking lot located on the Arrival Plaza in front of the center. There is a nominal charge for this parking.
Other parking lots are convientely located near The Center entrances, with parking for persons with mobility impairments. These lots are the Times lot across from The Center, the Poe Garage with access to the Center by elevator and walkway, and the Fortune Street lot adjacent to the Holiday Inn.
*Please note, the above parking lots are independently owned.
Seating for Persons with Mobility Impairments
Seating is available for persons with mobility impairments on all levels in the Festival Hall, all levels in The Playhouse, on the Orchestra level in the Jaeb Theater and in designated area in the Off Center Theater. When ordering tickets, be sure to tell the box office of your seeting needs.
For Persons with Hearing Impairments
For persons with hearing impairments, a Telecommunications Device for the Deaf (TDD) is available in the box office to provide information and for sales. The number is (813) 222-1082.
Headsets are available for hearing impaired patrons during all performances to assist with amplification and clarity. They are lightweight and can be used in all sections of the Carol Morsani Hall, Playhouse and the Jaeb Theater. Please visit the information desk in the theater lobbies to check out a headset. You will need to leave either a driver's license or a credit card until the headsets are returned.
Selected performances of the Broadway Series are sign interpreted. Advance reservations are required. For further information on seating arrangments and reservations, please contact the box office. TDD (813) 222-1082.
Accessible Facilities
Companion restrooms are located on every level of the Carol Morsani Hall and on the orchestra level of the Playhouse. Accessible restrooms are located on the orchestra level in The Jaeb Theater and in the Off Center Theater. Accessible water fountains and phones are also available in the facility on all seating levels. Please see an usher for directions.
Our passenger elevators are equipped with braille for access by persons with visual impairments.
Information regarding your particular needs is important to us. If you feel it necessary, please advise us of your type of impairment, the size of a wheelchair (if applicable), if you prefer to use out theater seats or will you be remaining in your own chair, ect. Our Coordinator will pass this information on to our House Staff. Anytime during your visit to The Center, please feel free to ask for assistance or guidance from the Center Ushers, box office, or event staff.